Privacy Policy

Information We Collect

We collect only the information necessary to provide our services and process transactions. This may include:

• Personal Information: Name, email address, and billing information provided during registration or purchase.
• Transaction Data: Order details, payment method, and purchase history to facilitate product delivery and customer support.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies and analytics tools.

We do not collect sensitive information such as credit card details directly; these are handled securely by our payment gateways.

How We Use Your Information

Your information is used solely for the following purposes:

• Transactions: To process payments, deliver digital products, and provide order confirmations.
• Customer Support: To respond to inquiries and resolve issues related to your purchases.
• Notifications: To send emails about your orders, account updates, or new products and services (e.g., newsletters).
• Website Improvement: To analyze usage patterns and enhance the functionality and user experience of our website.

We do not sell, rent, or share your personal information with third parties, except as necessary to provide our services (e.g., with payment processors) or as required by law.

Data Sharing

We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties (e.g., payment gateways, email delivery services) who assist in operating our website and processing transactions, bound by confidentiality agreements.
• Legal Requirements: To comply with legal obligations, such as responding to court orders or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, with continued protection under this policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website performance. These include:

• Essential Cookies: Necessary for website functionality, such as maintaining your session or cart contents.
• Analytics Cookies: To collect anonymous data on how users interact with our site, helping us improve our services.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some website features.

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data during transmission (e.g., via HTTPS).
• Secure storage of personal information in our databases.
• Regular monitoring and updates to address potential vulnerabilities.

While we strive to protect your data, no online system is completely secure. We encourage you to use strong passwords and safeguard your account credentials.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example, transaction data may be kept for accounting purposes, while account information is retained until you request deletion or after a period of inactivity (e.g., 3 years).

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the removal of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from newsletters or marketing emails.

To exercise these rights, contact us at support@codezonebd.com. We will respond within 24 hours for opt-out requests and within 30 days for other requests, in compliance with applicable laws (e.g., GDPR, CCPA).

Newsletter Opt-Out

By registering on CodeZoneBD.COM, you consent to receive newsletters about new products, promotions, or customer service updates. To opt out, email support@codezonebd.com with your request, and your email will be removed from our mailing list within 24 hours.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Last updated” date will be revised. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please email us at support@codezonebd.com.